I don’t like to post rants (too much), but this was a really bad experience. I noticed my glasses had a little gap where the frame was coming away from the lens. I took them back to SpecSavers where I bought them (2 years ago, so they weren’t ancient), and they took them into the back room. At one point I saw a guy, some repair person I guess, and he was holding them by one arm and waving them around. Then they gave them back to me and said, “No, we can’t fix them, but we’ll give you $50.00 off on your next pair!” The glasses cost $400.00, so this wasn’t much of a comfort, and for some reason I didn’t want to deal with them again.
I noticed the frames didn’t feel right when I put them back on. When I got home, I saw that the split was far worse, and the damage now went halfway around the lens. All their manhandling and screwing around (I mean, waving a screwdriver around) had damaged them FAR worse than they initially were. I went to Pearle Vision to ask them what I could do, and they gave me a card for a glasses repair shop in Burnaby. (Nothing is close by in these parts.) We drove and drove and drove, couldn’t find a parking spot, etc. etc.. All the usual exhausting stuff. But the damage was still fixable. They did something called a laser weld, and now they look and feel perfect – BUT – they charged me $105.00. I doubt if we can get any of it back.
(P. S. Once more, this is a Facebook post that I copied and pasted. I was shocked to see my last post was in May. Surely some of them got lost? No, it's that I am still exhausted and having to parcel out my energy very carefully. Yesterday was draining and frustrating, as we always have to drive around a lot, especially for medical things - nothing is E*V*E*R close by, as if Poco is the dark side of the moon and too primitive even for the most basic services. But never mind, the glasses are fixed, and I am NOT GOING TO HAVE ANOTHER EYE TEST - I am so tired of being tricked and even shamed into buying things I do not want OR need. So there.)
(P. S. Once more, this is a Facebook post that I copied and pasted. I was shocked to see my last post was in May. Surely some of them got lost? No, it's that I am still exhausted and having to parcel out my energy very carefully. Yesterday was draining and frustrating, as we always have to drive around a lot, especially for medical things - nothing is E*V*E*R close by, as if Poco is the dark side of the moon and too primitive even for the most basic services. But never mind, the glasses are fixed, and I am NOT GOING TO HAVE ANOTHER EYE TEST - I am so tired of being tricked and even shamed into buying things I do not want OR need. So there.)
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