Showing posts with label Amazon. Show all posts
Showing posts with label Amazon. Show all posts

Sunday, September 21, 2014

Big chill around the campfire: how writers are being silenced


A Writerly Chill at Jeff Bezos’ Fire

By DAVID STREITFELD  SEPT. 20, 2014

(Blogger's note: this is a New York Times article which I have illustrated in my usual non-literal/linear way. I have added italics for emphasis. A lot of italics. A lot of shit going on here.)




Jeff Bezos of Amazon has rented Bishop’s Lodge Ranch Resort and Spa in Santa Fe for Campfire, a literary gathering, this year. CreditRick Scibelli Jr. for The New York Times

When Jeff Bezos tells writers to keep quiet, they obey.

Every fall, Mr. Bezos, the founder of Amazon, hosts Campfire, a literary weekend in Santa Fe, N.M. Dozens of well-known novelists have attended, but they do not talk about the abundance of high-end clothing and other gifts, the lavish meals, the discussion under the desert stars by Neil Armstrong or the private planes that ferried some home.

Writers loved it. There was no hard sell of Amazon, or soft sell, either. The man who sells half the books in America seemed to want nothing more each year than for everyone to have a good time. All he asked in return was silence.





For four years, the bargain held. But the fifth Campfire, which writers say is taking place this weekend, is a little different. Amazon’s acrimonious battle with Hachette, the fourth-largest publisher, is fracturing the secrecy and sapping some of the good will. (Amazon will not confirm that the event is even happening.)

The struggle between the retailer and the publisher is ostensibly over the price of e-books but really over profit margins and, ultimately, the future of publishing. The conflict, which is unlike any in recent publishing history, has inflamed tensions across the literary spectrum. It began six months ago and appears unlikely to end any time soon.



Jeff Bezos Credit Win Mcnamee/Getty Images

Some repeat Campfire attendees who have supported Hachette in the dispute say they were not invited this year. Others say they are having second thoughts about going. The event has become as divisive as the fight.

“My guess is a lot of writers turned it down this year,” said James Patterson, who attended last year’s festivities. Mr. Patterson, whose novels are published by Hachette, gave a speech in May, when he warned that Amazon needed to be stopped “by law if necessary, immediately.”

“I wasn’t invited again, and I wouldn’t have gone if I had been,” he said. “I would feel very odd being there.” He noted, however, that the event had been “terrific.”





Hugh Howey, a self-published science fiction novelist who is one of Amazon’s most dedicated defenders, is in Santa Fe but said he had not wanted to go.

“I asked not to be invited back this year, as I want to be able to speak my mind and not have any hint of a quid pro quo,” he wrote in an email.

But this kind of openness is not for everyone. Some writers, when contacted about their past attendance and asked whether they were going this year, reacted with something akin to terror. One writer begged not to be mentioned in any way, insisting that it was a private, off-the-record event and should remain so, lest Mr. Bezos be offended.





The Amazon mogul does not make attendees sign nondisclosure forms. His team just cautions them that the weekend is off the record. Even those who like to share their every thought on Twitter and Facebook have kept it that way.

Ayelet Waldman has attended Campfire with her husband, Michael Chabon. Both novelists signed an open letter this summer in support of Hachette authors, whose books Amazon is making it harder to buy as a way to achieve leverage in the dispute. Ms. Waldman, who gained fame by publicly chronicling some of her most intimate feelings, including loving her husband more than her children, did not respond to emails about Campfire.

An Amazon spokesman declined to discuss Campfire. A spokesman for Mr. Bezos did not respond to a message seeking comment.






Traces of Campfire on the Internet are decidedly rare. A publishing newsletter mentioned the 2011 event, saying it included Jeff Tweedy of Wilco and the directors Jason Reitman and Werner Herzog. Diversified Production Services, which helped stage the 2011 event, describes it on its website as a “private gathering and conference of influential artists, writers, activists and scientists for a sharing of inspiration and stories.”

The company listed the “featured talent” that year as Mr. Armstrong as well as Margaret Atwood, the musicians T Bone Burnett and Moby, and George Martin — presumably the “Game of Thrones” novelist George R. R. Martin and not the Beatles producer.

A spokeswoman for Ms. Atwood declined to comment except to point out that the writer was in Europe this weekend. Mr. Martin could not be reached. Mr. Armstrong died in 2012.

Whether or not fear of Amazon is legitimate, it exists.




When Authors United, a group of writers, reprinted the open letter denouncing Amazon’s tactics in the Hachette dispute as an advertisement in The New York Times, 17 writers and a trust split the bill. Douglas Preston, the founder of the group, said the writers willing to be identified were Mr. Patterson, David Baldacci, Lee Child, Nelson DeMille, Amanda Foreman, Stephen King, Nora Roberts, Stacy Schiff and Scott Turow. Mr. Preston also paid a share, as did the Ansel Adams Publishing Rights Trust.

Seven other contributors asked to remain anonymous. “They were quite specifically worried about the possibility that Amazon would single them out for punishment,” Mr. Preston said.

An Amazon spokesman did not respond to questions on the subject of fear.






Campfire this year is being held under the conditions of utmost secrecy, as usual. Mr. Bezos has rented the entire Bishop’s Lodge Ranch Resort and Spa, which is set on 450 acres a little north of Santa Fe. If you call the front desk seeking a particular guest, the operator will not ring the room or even take a message. There are guards at the front gate to prevent the curious from getting too far.

Mr. Bezos, who built Amazon from its dot-com roots as a bookseller into one of the country’s biggest retailers, knows the psychology of writers, several past attendees said in interviews. “You come to this exclusive event, you are treated fabulously and you get access to the next Steve Jobs, who happens to control how many books you sell,” one said.







Employees at Amazon’s headquarters in Seattle have to pay for their perks, down to the treats from vending machines. And the company is famously tough on its suppliers; the Hachette conflict is just one example. At Campfire, however, there is no stinting.

There are impressive dinners, accompanied by live music. There is horseback riding, skeet shooting and lazing by the pool. In the mornings, there are formal talks on highbrow topics. One guest fondly recalled that the swag included down vests, fleeces, shoulder bags and small suitcases to carry all the loot home. Getting back to mundane reality was postponed for the attendees who took one of the private jets. (Others say they took scheduled flights.)

Mr. Howey said Campfire was nonpartisan. “They invite all kinds of people with all kinds of stances,” he wrote in his email. “You’re the first person I’ve heard suggest that people turned this down, so I’m inferring from you that the Hachette standoff has created tension?”





The literary world overflows with tension and invective these days. People are choosing sides.

Maxine Hong Kingston, who was awarded a National Medal of Arts by President Obama in July, was a Campfire attendee but is not coming back. She signed the open letter.

“It seems that I’m not invited,” she wrote in an email. She declined to say anything else.




Like I said, a lot of italics. 
It is hard to know where to start here. I feel like I'm reading about William Randolph Hearst, so powerful that no one dared to stand up to him - so, no matter how corrupt his actions, everyone had to be his "friend". They were too frightened to be anything else.  I am disgusted at all the elitist fat cat writers who gleefully took the bait while pretending not to know they were being seduced: hey, aren't writers supposed to be more aware, more conscious, more sensitive, even more conscientious than the rest of us? Surely they would KNOW if they were being bribed into silence. But could it be they KNEW they were being seduced, and didn't care because it's nice to be dipped in melted butter once in a while? 

What bothers me most of all is the emphasis on secrecy, on keeping it quiet. This means that people in the writing community are being effectively silenced, and putting up with it because they are afraid that speaking out will cost them too much. Sacrificing your integrity is a mighty high cost for a deluxe weenie roast, I'd say. Don't go on the record saying anything against Amazon, or - . Oh! God! There goes my career, Henry! The fact I don't have one, and Amazon is partly to blame for charging junk-sale prices for my novel, means I can say whatever the hell I want.




The irony is that for years I thought Amazon was the best online company to deal with: I never once had a problem with cancelling an order, or returns, or getting things late, or ANYTHING. I have dealt with them for years, because - why? Because, like Kleenex Brand, they were "there", and slowly but surely getting bigger and better at their particular brand of con. With all the lying, deception, intrigue, secrecy, bullying and fear, there's a trace of McCarthyism here, of witch hunt, of who's-side-are-you-on, and it stinks to high heaven, while everyone is looking around sheepishly and saying, "What?" Don't you want your books to sell? What's wrong with discounting them, anyway? Isn't it an advantage to be able to buy six or seven copies for the list price? What are you complaining about?

. . . But that's just me.



It wasn't so long ago we were hearing a version of this in Canada, only it was about Chapters-Indigo. Now that particular brew-haugh-haugh has died down, mainly because now we know that it's no use, we're not going to change anything or get any of our real book stores back by snarling about a high-end gift shop with a few books in the back. Since there are no book stores in my community, none, I (an author, yet) don't go to bookstores any more - I can't get to one. I have to order them online. But where can I go for the best prices, best service, etc.? I think the only answer is to stop buying books altogether.

I don't like hearing about campaigns of silence because they reek of the dynamics of abuse. It means there is something SO special going on that if you tell anybody else, something very bad will happen. So hey, just keep it to yourself, don't say anything. It's our little secret, remember?  That's how it is with special things, and special people. And that is how it is going to stay.

Monday, September 8, 2014

Fire sale: another way of burning books





Message From Customer Service

Your Account

Amazon.com

Hello Margaret,

I regret that we haven't been able to address your concerns to your satisfaction.

However, our decision to discount books is based on a number of strategic considerations, which can vary over time. As a result, we cannot confirm how long your title will be discounted.

Amazon may choose to discount a list price, and in this case you'll see both a List Price and a final Price on the Detail page for your book.

I can assure you that many people work to make our pricing calculations as competitive as possible for both you and your readers.

Please also be assured that the discount does not affect the royalties you receive for sales made while the book is discounted. Royalties will continue to be calculated from the list price provided by your publisher, which you can see listed here above the discounted price on your book's Detail page:

http://www.amazon.com/dp/1927068886

I request you to contact your publisher to make any further changes to the price of your book.





If you've self-published your book through a company like CreateSpace and would like to make a change to the list price of your book, you may update the price through your self-publishing company. If your books are traditionally published, I encourage you to contact your publisher to update the list price for you.

Once the publisher provides Amazon with the book's new list price, the Amazon.com Detail page will be updated within 3-5 days to reflect this change.

It's possible that a future change will result in the discount's removal from your title. In that case, the discount will disappear automatically and immediately.





We won't be able to provide further insight or assistance for your request.
We look forward to seeing you again soon.

Best regards,
Preethi H

Thank you.
Amazon.com






The story: while setting up a more stylish-looking link to my Amazon page, I realized to my horror that the price of The Glass Character had been lowered from the list price of $19.95 to $4.73. That's right: $4.73, when it is a paper book that has been out for only five months. Kindle format goes for $7.96, and a used copy may be had for $16.21.

The correspondence above represents my fourth attempt to get through to Amazon for an explanation. At one point I was on the phone, and if I hadn't been so furious it would have been funny: the lady trying to direct me to the right department had the most buoyant Southern accent I've ever heard, and kept calling me "sweetie" and "hon". Over and over again, Amazon tells me they don't know why they are selling my new novel for $4.73 instead of $19.95. They keep repeating that I should contact my publisher for updated information on the list price and to convey that updated information to them: WTF? Updated? The list price is the same now as it has always been. I have absolutely no desire to change it. My publisher has absolutely no desire to change it. It will not be changed for ANY reason! But Amazon's implication is that they've only lowered their price because the LIST PRICE has gone down. Or at very least, because I don't know anything about how prices work and have somehow got it wrong, that the list price is really only two dollars or something. It's simple, silly!





I'm trying to see all this in a favorable light. On the bad side, the book now looks almost worthless, a cheap piece of pulp fiction that they are obviously trying to get rid of at church-rummage-sale prices. It has only been out for five months, and obviously it is already obsolete. On the good side, I just found out I get the same royalties on each copy, no matter what price it sells for. Or at least, that's what Amazon told me.

I am embarrassed, chagrinned, and full of pain and grief over this. I will never publish again. It's not my publisher's fault, as they are the only house in Canada who would take a chance on me. And they are doing what they can against the juggernaut. But I am tired of being casually mauled this way. I am sick of the hustling, the posturing, the rah-rah and other things I feel I should be doing. I am sick of the sense I am never doing enough, or never doing it right, the discomfort, the squirming shame for something I can't even articulate. I am tired of being told I should thank reviewers who have eviscerated me. Kiss the whip! And to do this whether I really mean it or not. And I am REALLY tired of those who take a wrench and a saw and try to "fix" the problem, rather than listening to me and trying to help me figure out what is really going on, and how I can be authentic in the middle of an insane game.





This whole industry has turned so poisonous that I can no longer be part of it. I stand behind The Glass Character because I still think it kicks ass, no matter who tells me what about it. I loved writing it, and so far the writing of it has been practically the only reward (that, and seeing my grandkids watch Harold Lloyd climb the building at the launch). But after this, no more. Four copies for the price of one just hurts me, and it has nothing to do with greed or how much I will "make" or how much I will be "known" or ANYTHING like that. I swear, I have not been able to get across to a single person why this bothers me so much. I'm trying to yell under a bell jar again.

I've been publishing short fiction on my blog for several years now, and it has been gratifying, though a "real book" somehow always seems to carry more - what, cachet? I don't know. It lifts you out of the realm of hobbyist. But If I feel another novel coming on, I will go and lie down for a while, and if it's really bad I'll take a little vacation. Like my very good friend Matt Paust, who keeps me laughing at all this insanity no matter what, I will blog my next novel, chapter by chapter. If someone reads it, great. If no one does, I don't much care because I have no control over that anyway, and I will save myself an enormous amount of stress.





My readership here is extremely uneven, mostly rather sparse, but with one post garnering nearly 100,000 views, and several others over 10,000. (Why? Hell if I know. This thing is anything but hip and high-tech, because I despise those things. The day it turns slick, I will either unplug my computer for good or finally jump out of my psychiatrist's 17th-floor window.) Being a published author was my dream, and after a ridiculous amount of work and grief and tears and perseverence, it actually came true three times. But by the time the third one came out, everyone who could hold a pencil was a published author, whether they could cobble together a coherent sentence or not. As Moxy Fruvous put it, "Everyone's a novelist, and everyone can sing/But no one talks when the TV's on."

What they're asking for is product, the more uniform the better. I just don't see the advantage in contributing something that has already been contributed over, and over, and over again, and shoved in people's faces the same way. But I hear it in my ear all the time: well, that's what you gotta do now, sweetheart. A writer has to hustle.

A former post is recreating itself, growing back like a chopped-off limb. It was such a howl of grief and rage, so nerve-baringly honest, that I knew I had to delete it. But it's back again because, by God, I was not put here on this earth to dissemble. I am an oddball, I do not belong, and so be it. Do not try to convince me otherwise because it will make me insane. This is all about dignity, and identity, and dreams. It's all about those in power casually poking holes in those dreams, and slapping down hope. I've asked a few other writers about this situation and have had four or five different variations on "well, what can you do?" Our powerlessness appalls me.





$4.73, folks. Or you could get a used copy - that's always a better bargain, isn't it? It will only set you back $16.21. The Kindle, if you can afford it, is $7.96. They must want you to buy the paper version - or do they just want to unload it? Fire sale prices, obviously. I don't know what to think.

Dear sir or madam, please buy four or five of these books for the price of one. I don't care what you do with them after that. I just don't want them to be pulped like the other two. Anything but that.




Dear Sir or Madam, will you read my book
It took me years to write, will you take a look. . .