Wednesday, May 25, 2016

Facebook helpline: war of the trolls





Ah! God. I never learn. I keep on trying to find out things. When one is involved with Facebook, it is better not to know. I have NEVER had a question answered by their help feature, and if I get any answer at all it seems machine-generated and not at all related to my original problem. 

Not having had enough misery today, I did it, I asked Mr. Facebook, please tell me why my news feed never refreshes any more, or gives me "most recent" stories that are nine days old? It used to be I could "go on Facebook" for a couple hours if I had nothing better to do. Now after five minutes or so, I've blown through all the stories and am back to shit I read yesterday. And don't tell me there are no posts to read because I "don't have enough friends". There are five or so that I like, and the rest - I don't know what they're doing there, but they are there and they should be posting! At least some of them. 

Predictably, I found out nothing about this issue, but in finding out nothing, I found this delightful bit of correspondence between Andrew and Stephen. By the end of it, Andy n' Steve are barely being civil. One wonders why such arrogance, such hurt, why everyone takes all this shit so personally. And why do people say women are such bitches??

I used real names and real quotes because these are real people (if assholes) whose comments are really out there, somewhere. Not that anyone cares.




Why does Facebook continue to change my News Feed to 'Top Stories'?

News Feed


This isn't new and there are hundreds of topics in many different sites about this, yet Facebook continue to ignore everyone who complains about it.
I know there is a 3rd party extension to help with this but really, it that the lengths we have to go to? Are Facebook that blind that they don't see how damn annoying this "feature" is?
Made the control sticky and once it's set, leave the damn thing alone until it gets changed .. by the user!

Asked about 7 months ago by Andrew Roob

13 Votes · 4 Followers · Seen by 81

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Stephen Peters 8,361 answers
0 of 1 people found this helpful

That wasn't really a question was it lol.. But you're right, you're defaulted back to top stories after a certain period of inactivity from you.

Helpful · Not Helpful · 7 comments · Share · Answered about 7 months ago






It doesn't really matter at the end of the day. People who spend all their time on Google posting complaints instead of clicking on "most recent" have far too much time on their hands. Yes. If I leave Facebook for a few hours I am reverted back to top stories. It's the same if I delete my cookies. So putting 2 and 2 together, it's all about the cookies. If you haven't emptied yours in a while, I suggest you do that. Maybe use a different browser, or have a look at your add-ons for anything that looks suspicious. If that doesn't cure your problem, at the end of the day, it's such a minor inconvenience it's hardly worth losing sleep over.
Posted about 7 months ago by Stephen Peters






Thanks for dismissing my post and then suggesting that I have far too much time on my hands (such a lovely community spirit). Obviously if it's something that you don't find painful then there is no issue. I didn't think there would be such a thing as a facebook fanboy but I guess I was mistaken. I can see that with 6 and a half thousand answers, that's why you don't have much time on your hands and can dismiss my issue. Please head back under your bridge and refrain from posting on my ticket.
Posted about 7 months ago by Andrew Roob



A punch in the face is painful. What you're suffering from is a mild inconvenience at best. However, I can see my answer isn't the sweet "oh let me help you" one that you were expecting, or perhaps a cure for your personal problem (which incidentally, everyone using Facebook has to put up with) but there's always one.
Posted about 7 months ago by Stephen Peters

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